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Privacy notice

What we collect, why, and the choices you have.

What we collect

Account details you give us, such as names, work email addresses and your organization's details.

Content your organization puts into the service, such as policies, evidence and training records.

Basic usage information, such as pages visited, and website analytics from Google Analytics.

How we use it

To provide and support the service, to bill for it, to keep it secure, and to improve it. We do not sell personal information.

Who processes it for us

Service providers that help us run Accreditation OS, including Microsoft Azure (hosting), Cloudflare (website and DNS), Clerk (sign-in), Paddle (payments and billing, as our reseller and merchant of record), Google Analytics (website analytics), Sentry (error reporting) and PostHog (product analytics). They may use the information only to provide their services to us.

Client information

Organizations that need to store client or patient information sign a business associate agreement with us first. See business associate agreement.

Your choices

You can ask us to access, correct or delete your personal information by writing to [email protected]. Organization administrators can export their organization's data.

How long we keep it

We keep information while an account is active and for as long as needed to provide the service, meet legal obligations and resolve disputes.

Changes

If we change this notice, we update the date at the top of this page.